Shipping & Delivery
Shipping Policy
This policy outlines the terms and conditions for shipping and delivery of orders placed on Zari Buta. Please read this policy carefully before placing your order.
1. Free Shipping:
We are happy to offer free standard shipping on all orders across India.
2. Delivery Time:
Orders are typically shipped within 1-2 business days of being placed. Delivery times then range from 4 to 12 business days depending on your location. Please note that these are estimated timelines and may vary based on factors beyond our control such as weather conditions, holidays, or unforeseen circumstances by our delivery partners.
3. Delivery Partner:
We partner with reliable third-party delivery providers to ensure timely and efficient delivery of your orders. The specific delivery partner for your order will be displayed during checkout.
4. Tracking Your Order:
Once your order ships, you will receive a tracking number via email and/or SMS. You can use this tracking number to track the progress of your order on the delivery partner's website.
5. Delivery Address:
Please ensure that you provide a complete and accurate delivery address during checkout. We are not responsible for deliveries made to incorrect or incomplete addresses.
6. Undelivered Orders:
If your order is undelivered after the estimated delivery timeframe, please contact us. We will work with the delivery partner to locate your order and resolve the issue.
7. Damaged or Lost Items:
In the unfortunate event that you receive a damaged or lost item, please contact us within 2 days of delivery. We will require photos of the damaged item and/or the empty packaging for verification. Once verified, we will offer you a replacement, refund, or store credit, as per your preference.
8. International Shipping:
We currently do not offer international shipping.
9. Changes to Policy:
We reserve the right to modify this policy at any time without prior notice. However, we will always post any changes on this page so that you are aware of them.
10. Contact Us:
If you have any questions about this policy, please contact us.